Last Updated: 17 October 2026
Welcome to OMI SAREES. These Terms and Conditions govern your access to and use of https://omisarees.com/ and the purchase of products through our website.
By accessing or using our website, you agree to these terms. If you do not agree, please discontinue using the website.
1. About OMI SAREES
OMI SAREES operates an online shopping website offering sarees and related products.
Business Contact Details
Address: Add-33A, Gayatri Enclave, Maruti City Road, Near All Saint School, Shamshabad Road, Agra, Uttar Pradesh – 282001, India
Email: enquiry@omisarees.com
Phone: +91 8755532766
2. Website Use
You agree to use this website only for lawful purposes. You must not:
- Use the website to engage in fraudulent or unlawful activity.
- Attempt to disrupt website operations or compromise its security.
- Submit false, misleading, or unauthorised information.
- Copy, misuse, or exploit website content for commercial purposes without permission.
We reserve the right to restrict access where reasonably necessary to protect our website, customers, or business, subject to applicable law.
3. Product Information
We make reasonable efforts to display accurate product descriptions, photographs, colours, fabrics, and other details.
However, colours and appearance may vary slightly depending on screen settings, lighting, photography, and the characteristics of the fabric. Such variations do not automatically indicate a defect.
Please review the available product details carefully before placing an order.
4. Pricing and Availability
Prices, offers, and product availability may change without prior notice, subject to applicable law.
We make reasonable efforts to ensure that prices and product information are accurate. If a material pricing or listing error occurs, we may contact you to resolve the issue and, where appropriate, cancel the affected order and issue a refund.
5. Orders and Acceptance
Submitting an order constitutes a purchase request. An order is considered accepted when OMI SAREES confirms acceptance through the applicable order confirmation process.
We may decline or cancel an order where reasonably necessary due to product unavailability, payment issues, suspected fraud, material listing errors, or other legitimate reasons. If payment has already been collected for an order that is cancelled, the applicable refund will be processed.
6. Payments
Payments must be made through the payment methods offered on the website.
Orders may be processed after payment confirmation, subject to the selected payment method and order verification. Customers must provide accurate billing and contact information.
Payment processing may be handled by third-party payment service providers, whose applicable terms and privacy policies may also apply.
7. Shipping and Delivery
Delivery estimates, shipping charges, and service availability may vary depending on the destination, courier partner, product availability, and other operational circumstances.
We will make reasonable efforts to dispatch and deliver orders within the communicated timeframe. Delivery estimates are not guaranteed unless expressly stated.
Customers are responsible for providing an accurate shipping address and contact number. Any applicable shipping and delivery terms displayed during checkout form part of the order terms.
8. Returns, Refunds, and Cancellations
All order cancellations, returns, exchanges, and refunds are governed by our Refund, Returns & Cancellation Policy, which forms part of these Terms and Conditions.
Nothing in that policy excludes rights that customers may have under applicable law.
9. Intellectual Property
Unless otherwise stated, website content—including text, photographs, graphics, logos, product images, designs, and branding—is owned by or licensed to OMI SAREES.
You may not reproduce, distribute, modify, publish, or commercially exploit such content without prior authorisation, except where permitted by law.
10. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, logistics providers, analytics services, and external websites.
OMI SAREES does not control all third-party services and is not responsible for their independent policies or practices. Your use of those services may be subject to their separate terms.
11. Limitation of Liability
To the extent permitted by applicable law, OMI SAREES will not be liable for indirect or consequential losses arising from website interruptions or circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
12. Privacy
Personal information collected through the website is handled in accordance with our Privacy Policy. By using the website, you acknowledge that you have been provided an opportunity to review that policy.
13. Changes to These Terms
We may update these Terms and Conditions from time to time. Revised terms will be published on this page with an updated date. Changes will apply subject to applicable law.
14. Governing Law and Disputes
These Terms are governed by the laws of India. Any dispute will be handled by the competent courts or forums having jurisdiction under applicable law. Nothing in this clause limits statutory consumer rights or remedies.
15. Contact Us
For questions about these Terms and Conditions, contact:
OMI SAREES
Email: enquiry@omisarees.com
Phone: +91 8755532766
Address: Add-33A, Gayatri Enclave, Maruti City Road, Near All Saint School, Shamshabad Road, Agra, Uttar Pradesh – 282001, India
Website: https://omisarees.com/
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.